Services
- Multi-lingual, face-to-face and telephone/webconference in-depth interviewing with very senior level respondents in English, French, German, Spanish, Italian and Portuguese
- Focus group moderation in English, French, German and Spanish;
- Respondent identification and selection;
- Project management, analysis and report writing;
- Business-to-business and international development market research projects.
- Customer experience, due diligence
Speciality
Complex, international projects with a multi-lingual information-gathering requirement.
Languages: English (mother tongue), fluent in French, German, Spanish, Italian, Portuguese; some Japanese.
Broad sectoral experience ranging from IT/telecoms to medical/life sciences, financial services, international development, food and beverage; proven ability to quickly master complex and highly technical subject matter;
Vast international experience, contributing to efficient sample sourcing, recruiting, fieldwork planning etc. Where time scales allow, I can personally cover several countries on the same project and in the respective native languages. Where a project involves a small number of contacts in each of several countries, I can advance further along the learning curve than individual consultants covering separate countries.
I am prepared to travel and have interviewed respondents face to face all over the world, with an emphasis on continental Europe, Latin America, particularly Brazil, and Africa. I also work regularly in North America and throughout Asia, particularly Japan, Korea, Hong Kong, Singapore, Taiwan and China.
Background
BA in International Marketing, complemented by more than 25 years' active experience as an independent consultant, conducting international business-to-business and international development market research projects worldwide.
Currently UK-based but previously spent over 20 years living and working out of France, Germany and Spain.
