Arthur Fletcher chairs a lively Webinar with guests providing a wide range of perspectives and experiences of Social Media.
- John Clarvis, Social Media Manager, MEC: Beyond Sentiment - Working Towards A Social NPS
- Joanna Chrzanowska, Qualitative Mind: Listening Tools and Privacy Issues
- Ivo Langbroek, Blauw Research: Analysis and Interpretation of Social Media Content
- Steve Hallam, Hallam Marketing: The Impact of Social Media on Marketing Communications
- Jaap den Dulk, Vondel Fontein: The Future of Social Media
Watch the presentations in full by clicking on the links below. Due to sound quality issues, John Clarvis' presentation is available only in PowerPoint - click on links in right hand column for hard copy of the presentations.
Joanna Chyrzanowska provides a practical introduction to listening tools and privacy issues:
Ivo Langbroek discusses approaches to and experience of analysis of Social Media Content:
Steve Hallam considers the impact of Social Media on Marketing Communications:
Jaap den Dulk presents a glimpse into the future of Social Media: