Results for "jane morgan"

Conducting Qualitative Usability Testing

Conducting Qualitative Usability Testing

Jane Morgan gives us some practical hints and tips about qualitative usability testing. Finding things that are not good, but good to know; that is the core outcome of usability…

Why VoC research works!

Why VoC research works!

How do you establish shared, customer-centric motivation in your teams?  Jane Morgan tells us how. Group IQ is the ability of teams to perform well.  Groups with high emotional intelligence…

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