The Language Factory

Categories: Language and Translation

Our goal is to deliver high-quality market research translations to insight professionals to help them deliver successful projects whatever the language. We combine our network of handpicked professional translators with expert Project Managers to ensure you receive flawless translations and a seamless end-to-end service.


We’re proud to offer the following market research services in 140+ languages:

  • Survey translation
  • Localisation
  • English editing
  • Proofreading
  • Online QC
  • Concept matching
  • Verbatim coding and translation
  • Audio translation
  • Transcription
  • Focus group precis
  • Report translation

Our people

Your projects are managed by our experienced Project Managers, who are all graduate linguists and speakers of two or more languages. They will seamlessly manage your project from start to finish and be your point of contact for any queries, additions or changes.

Your dedicated Project Manager will hand-pick one of our mother-tongue linguists, well versed in industry terms with over 5 years of market research sector experience under their belt. When delivering technically-precise, culturally-appropriate and accurate translations, there is no substitute for experienced human translators.

We have also been named finalists for two industry awards this year: ATC Project Management Team of the Year award and MRS Best Support Services. Being shortlisted for these awards is testament to the amazing work our team does to support our clients and each other, day in and day out.

Our quality commitment

Quality assurance is our number one priority and influences every stage of our process, from ensuring your documents are translation-ready, hand-picking the translator and overseeing the delivery, to checking the completed translation. We are also proud to offer our ISO 17100-certified translation and revision service, the gold standard in translation quality, which rubber stamps our commitment to quality.

Get in touch

To make your next translation project simple, contact us.


Business summary

We’re a specialist market research translation agency, with 30 years’ experience of delivering best-in-class qual and quant translation projects for the industry’s leaders.

Why should our members use you?

Our expert Project Managers take great care to understand our clients’ needs, providing a bespoke service that achieves their desired results.