Using Digital Ethnography and Journey Mapping to research omni-channel customer journeys

Online - GoToWebinar

Eugene Murphy, Founder and CEO of Indeemo will  present the Indeemo platform and demonstrate how Indeemo’s new Journey Mapping capability can lend itself to researchers' digital ethnography and help them better understand omni-channel purchase / customer journeys. More specifically, you will better understand how to effectively research the following; - click and collect - researching […]

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