Practical Tips

Business Knowledge, Practical Tips

Developing business policies

Posted on 10 August 2021

Increasingly clients (and their procurement departments) require their suppliers to have a suite of business policies in place in order to commission work. A business policy is a set of...

Practical Tips

Interviewing vulnerable customers – the considerations

Posted on 28 June 2021

A member recently asked for advice when interviewing vulnerable customers - mainly older customers dealing with healthcare issues. What issues should be taken into consideration? How should the interviews be...

Practical Tips

Running online workshops effectively – some practical advice

Posted on 1 May 2021

Jill Elston has summarised the advice she was given by the ICG Hive when exploring how to run effective remote online workshops. A few weeks ago I asked the egroup...

Practical Tips

Infographic resources

Posted on 13 March 2021

A useful link to infographic template resources Presentation Go - a wide range of free templates and slides If you have any more suggestions or resources, please post them here...

Practical Tips, Research Knowledge

Coping with large volumes of open ended responses

Posted on 16 February 2021

Many thanks to Ella Fryer-Smith who has produced this summary of advice given to her about coping effectively with large volumes of open ended responses. Thanks to all who responded...

Practical Tips

Hiding observers from a Zoom group

Posted on 8 February 2021

Zoom's policy is that everyone attending a Zoom meeting must be aware that there are other people on it (so you cannot set up 'secret' observers in advance) - and...

Practical Tips, Research Knowledge

Automating Qual coding & analysis: Tools

Posted on 24 January 2021

A summary of responses to a recent egroup request by Geoff Fitzgerald - many thanks to Geoff for preparing this I think the initial premis of trying to find any...

Practical Tips, Research Knowledge

Projective techniques toolkit

Posted on 6 November 2020

Abbey Teunis recently asked the e-group for ideas on what projective techniques to use on a job for a client who requested 'creative and new thinking'. Many ICGers suggested a...

Practical Tips

Zoom presentations – how to keep your audience engaged

Posted on 17 September 2020

In the post Covid world, we are finding that we are increasingly conducting meetings and presentations online - but how do you keep your audience engaged when they are in...

Practical Tips

10 vs 11 point scales – the pros and cons

Posted on 17 September 2020

Is there a difference between how people respond to a 10 (1-10) or an 11 (0-11) point scale? Are differences seen just at the bottom end of the scale, or...

Practical Tips

Books to teach people about research

Posted on 29 July 2020

This is a summary of responses to a recent request on the egroup for good qual books - aimed at teaching clients and junior researchers (and 'reminding' the more experienced...

Practical Tips

Separating pages in a PDF

Posted on 18 July 2020

A recent email thread asked the group whether anyone knew of a tool that would help separate out pages in a PDF into individual (for easy uploading as stimulus). Suggestions...