News, Knowledge & Thinking

Welcome to the latest news and thinking from the ICG.

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ICG News & Announcements, Research Knowledge

MRS/ICG Award for Independent Consultants 2019: Finalists announced

Posted on 2 October 2019

We’re delighted to announce the finalists of the 2019 MRS/ICG Award for Independent Consultants. This annual award celebrates the excellence of researchers who choose to work as micro-businesses. This year’s...

ICG News & Announcements

MRS/ICG Award for Independent Consultants

Posted on 30 May 2019

Do you run an independent research business? Would you like to showcase your experience and raise your profile in the industry? Why not enter the annual MRS/ICG Award for Independent...

Webinars

Customer Journey Mapping – A Beginner’s Guide

Posted on 16 October 2019

This webinar is presented jointly by Alvin Jackson, Chief Executive of Spectrum CX and ICG member, Jane Woolley. Customer Journey Mapping helps to bridge the gap between Insight and Customer...

Uncategorised, Webinars

Life by Powerpoint – A Masterclass

Posted on 16 October 2019

This webinar is a Masterclass designed to bring your PowerPoint skills up to date so that your presentations come to life and allow you to share your research results in...

Webinars

Social Media Intelligence – Finding Insight In the Noise

Posted on 16 October 2019

Jillian Ney, the UK’s first Doctor of Social Media introduces her approach to analysing social media conversations.

Webinars

Behavioural Recruitment – The Future of Research?

Posted on 16 October 2019

If you’re concerned about how to tackle the challenge of repeat respondents and professional participants taking part in your research studies then this webinar will interest you. ICG member Tom...

Uncategorised, Webinars

What do you do when your sales pipeline is full? (It is full, isn’t it?)

Posted on 16 October 2019

In this webinar, Chantal Cornelius shows the importance of using a Customer Relationship Management system – otherwise known as a database! She talks about using a database to keep in...

Webinars

Making video your core method for qualitative research

Posted on 16 October 2019

In this webinar, Richard Collins of Big Sofa shows how you can use video to innovate the way you do research and bring the consumer to life for your clients....

Webinars

Making GDPR as actionable as possible

Posted on 16 October 2019

Listen to this webinar by Lucidica outlining the key considerations for marketing and IT implementation for GDPR . Webinar was April 2018

Webinars

Conference Speaking: It’s Time To Take That Terrifying First Plunge

Posted on 10 October 2019

Dr Annie Pettit talked us through the whys and hows of conference presenting. Listen to the recording of the webinar here. This webinar was generously sponsored by Q2Q Global.

Research Knowledge

3C People 10 Years On: An Update

Posted on 8 October 2019

Written by ICG member Jeff Deighton. Jeff Deighton examine the recruitment approach he adopted ten years ago and explains its continued relevance today.

Research Knowledge

Book Review: DVL Smith: The High Performance Customer Insight Professional

Posted on 7 October 2019

DVL Smith. The High Performance Customer Insight Professional. July 2019. Amazon. Kindle edition £9.95, Paperback £14.95 Reviewed by: Keith Meadows, Health Outcomes Insights Limited. UK One of any organisation’s most...

Business Knowledge, Practical Tips

Brexit Preparations

Posted on 10 September 2019

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