Simon Williams - Service Insights Ltd


Customer insight surveys

Employee satisfaction surveys

Customer journey mapping

Performance reviews


Customer satisfaction research / customer feedback

Service quality

Service performance improvement

What sectors do you most often work in?

  • Government, social research, education
  • Charities & Not-for-profit

What are the main types of research/research specialisms you conduct most often?

  • Quantitative
  • Qualitative
  • Online/Mobile
  • Workshop facilitation

What regions within the UK do you cover?

  • Northern England
  • English Midlands
  • London/South East England
  • South West England
  • Wales
  • Scotland
  • N. Ireland

Where are your offices in the UK?

  • Northern England