PROJECT TYPES: Qualitative, Quantitative and Secondary Research
KEY ACTIVITIES: Bid writing, Programme design, Fieldwork (Qual. & Quant.) Analysis & Reporting, Developing action plans
KEY SKILLS: Research design, Group moderation, Analysis & reporting & Translating recommendations into action plans
SECTORS / ORGANISATIONS: Mainly Government, Not-for-profit, Charitable, Housing & Organisations that support Vulnerable people. Also, Aviation and Logistics.
SUBJECT AREAS: Service delivery models and Customer satisfaction / experience. Employee satisfaction.