I am a well-respected qualitative research specialist, previously Co-Owner and Director at Crucible Research, with a wealth of experience and a proven record in delivering illuminating and actionable insight for blue-chip clients in the UK and internationally via:
- Creating sensitive, probing, empathetic, intelligent and engaging conversations with consumers, customers and decision makers of all types to identify the influences on their attitudes, choices and behaviour
- Using a wide range of individual, group, face-to face and remote approaches and techniques
- Producing clear, concise and relevant presentations of key findings and implications that cut through all the ‘data’
- Helping to shape successful tactics and strategies for better customer relationships and business growth
I collaborate with other researchers, field agencies and studios, as well as client companies, managing all aspects of a project or supporting on specific parts of a package, such as moderating (which I particularly enjoy) and reporting.