Jenny Wilding

Research Plus+


Research Plus+ delivers professional research with practical results that can help improve your organisation. All projects are tailored to your individual needs.

We cover all stages of the research process from initial idea to final report. Research methods used include focus groups, face to face and telephone interviews, on-line, email and postal surveys. We use qualitative and/or quantitative research methods as appropriate.

We can also help you with a specific aspect of your research (research ideas, questionnaire design, interviews, focus groups, data input, data analysis and report writing) and set up/host on-line surveys for you.

Do contact me for an initial chat about your requirements.


Professional research with practical results:

  • On-line customer satisfaction and staff surveys.
  • Data input using Excel, SPSS, N-Vivo and MaxQDA.
  • Research on social issues for the public sector / charities.


I am an experienced social researcher who has worked on a wide range of research projects in statutory, voluntary and academic settings. Most of the research has been geared to policy development and change within organisations. I now tend to specialise in on-line customer satisfaction and staff surveys but am available for other research projects too.

Having obtained a BA(Hons) in Sociology, I started my career working for Worcestershire Social Services undertaking a study of social need in Kidderminster, under the supervision of Birmingham University. In the mid 1970s I was involved in feasibility studies for and the evaluation of community work and youth work projects for the Community Projects Foundation based in London. In Leicester in the 1980s I worked in race equality, first for the Leicester Council for Community Relations and then the Leicester City Council Race Relations Unit. This involved research and other activities. I then moved to Norwich, where I worked for the Norfolk Probation Service, conducting a number of research projects and setting up monitoring and information systems. I then undertook nationally funded research projects at Norwich City College and the University of East Anglia School of Social Work. In the late 1990s, I worked for Healthy Norfolk 2000 managing a range of health promotion projects.

Research Plus+ was established in 1993 to provide quality research and evaluation services. It has been operating as a full time business since 2000. The partners are Jenny Wilding and Mark Barton. Research Plus+ has undertaken research for a wide range of clients including the National Trust, Kings College London and Norfolk County Council.