Mark Lasbury

ampersand research



ampersand research is an independent market research agency based in Nottingham and jointly owned and managed by Mark Lasbury & Sarah Jones.  In 2015 they were awarded Best New Agency by the Market Research Society.

Mark & Sarah created ampersand research with the simple aim of providing considered research delivered with a fantastic customer experience.   They have over 40 years’ combined experience in the research industry brings expert knowledge across all research methodologies.

Mark & Sarah have a wealth of experience working with clients across numerous sectors both within the UK and globally. And for over 15 years, together, we have managed and researched a wide range of subjects using both qualitative & quantitative techniques.

Subject areas include:

  • Customer / employee experience
  • Market exploration
  • Brand strategy
  • Usage & attitude
  • New product development (NPD)
  • Satisfaction

Sectors include:

  • Education
  • Technology
  • Construction / industrial
  • FMCG
  • Retail
  • Advertising / communications

Methodologies offered include:

  • Focus groups
  • In-depth interviews
  • Face-to-face interviews
  • Telephone studies
  • Online research
  • Workshops

We would be delighted to support you with any research needs you may have. Whether it be full service (proposing suitable methods to presenting the final results) or dipping in and advising at any point during the project life cycle (for example, providing moderation of qualitative research, designing questionnaires), or just general guidance on how research may help you or your organisation.



  • Advertising & Media
  • Business to business
  • Consumer durables
  • Entertainment, leisure & travel
  • FMCG
  • Government, social research, education
  • Retail
  • Utilities

Skills & Services

  • Qualitative
  • Quantitative