- Project design & management, questionnaire design, data analysis,evaluation and reporting, desk research.
- Executive depth interviews and focus group moderation.
- Consultancy and training.
- Working independently or as part of a team.
B2B specialist with particular experience in business & professional services, manufacturing industries, utilities, mail, parcels & logistics services.
Focusing on market assessment, customer satisfaction & loyalty, brand perception. Full range of projects from small-scale through to co-ordination of complex multi-country surveys.
Over 30 years' research experience, mostly in full service specialist B2B research agencies. Member of BIG Forum committee