Through our in-house resources (no outsourcing) we provide bespoke in-depth telephone/face to face interviews, large scale continuous (CACI) telephone monitoring and electronic surveying on both an ad hoc and ongoing basis providing insight into everything from service quality and brand image to future business direction, NPD and competitor benchmarking.
We work across all industry sectors, ranging from logistics and manufacturing to the service sectors, construction, healthcare, hotels, financial services, engineering, renewable energy and the charity sector.
What makes us different from other research companies?
- Our background is in business, not pure research, so you get a business led approach to every project.
- We provide concise actionable information and guidance (not just measures or statistics)
- As a by-product, along the way we’ll probably tidy up your customer database.
- Our clients like working with us!
We have on-going relationships with all our clients who range from major multi nationals to SME’s – a demonstration that our approach is appreciated by all sizes of organisation.