RECORDING: Explaining Ai to clients including best use of Ai, dispelling the myths and the use of Ai

Why businesses need to think about empathy as well as efficiency in their Customer Complaints process

In a Comms Crisis, Speed Matters — But So Does Knowing What You’re Talking About (Why Market Research Matters)

Taste of two worlds: food as a bridge between heritage and home: How migrants use food to navigate dual identities

RECORDING: Social Media Listening for Independent Consultants: Turning Online Conversations into Actionable Insights

RECORDING: Taking it apart, putting it back together: A brief introduction to semiotics and cultural research

RECORDING: AURA’s Working Well Together Charter: What Is It And How Does It Impact Independent Consultancies?

RECORDING: International Research, Trends, Challenges and Opportunities: A ICG Expert Panel Discussion

RECORDING: Knowledge Share: What do they think about Cannabis: A deep dive into feelings and opinions of consumers from the Netherlands and newly legalized Thailand

Award 2023: Meet our Finalists: Kath Coles, Nick Bonney, Annabelle Philips for the Children’s Coaching Collaborative

RECORDING: Introduction to AMSR – a free resource for storytelling and bringing context to research and insights

I asked ChatGPT to write a poem for my son’s birthday. What does the result tell us about the potential impact of generative AI?

RECORDING OF Using Digital Ethnography and Journey Mapping to research omni-channel customer journeys

RECORDING: Your Digital Marketing Masterplan (with ICG member discount on all Louise’s training courses*)

Award for Independent Consultants 2021: Spotlight On Dan Parker-Smith and Roseann Smith, The Word Is Out

RECORDING: Using video insight to empower small agencies and freelancers. Tools, tips and tricks for effective and commercial research

Small Steps, Giant Leaps: Applying The Principles of Diversity and Inclusion To Our Market Research Work










































































































































































































































































































































































































































































































































































































































