Knowledge and Thinking

What do you do when your sales pipeline is full? (It is full isn't it?)

Webinar

Webinars
Thursday 18th May 2017


What do you do when your sales pipeline is full? (It is full isn’t it?)

When not to conduct market research

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Research Knowledge [Members only]
Wednesday 3rd May 2017


Conducting an international project? Then this is your resource to find out when not to schedule your fieldwork.

Independent's Day 2016 Finalists

MRA Awards Logo

Webinars
Tuesday 25th April 2017


Find out why we selected these entries to the ICG Independents' Day award as finalists...

Spotting a bad statistic

Bad statistics

Research Knowledge
Monday 27th March 2017


Can we trust the numbers - and should we be taking them at face value?

Why is change so hard?

question

Research Knowledge
Thursday 23rd March 2017


"We don’t see things as they are, we see things as we are" – Anais Nin. Why our mental modes mean that we avoid anything new...

A nation deeply divided - Brexit March 2017

John

Business Knowledge
Monday 13th March 2017


An update on the public's views and sentiments towards Brexit

How online creative development research reduces bias

Tom Woodnutt

Research Knowledge
Wednesday 8th March 2017


Can online creative development give ideas a fairer hearing - Tom Woodnutt makes the case...

Getting closer to the truth in market research

Nanda

Research Knowledge
Wednesday 8th March 2017


Nanda Marchant of added insight ponders on why we can't believe everything a respondent says...

The New ICG Logo

The New ICG Logo

Official ICG Materials [Members only]
Tuesday 7th March 2017


The new ICG Logo is available for download here.

Data Protection Regulation - major changes are coming!

Information Commissioners Office

Webinars
Thursday 2nd March 2017


We recently presented a webinar explaining how important it was that all market researchers register with the ICO. Well the rules are changing...

Do You Speak Teen?

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Research Knowledge
Monday 16th January 2017


Keeping up with youth-speak or slang is a constant challenge for marketers, researchers and parents, alike...

Hints and Tips - Best practice for competitor dashboards

Hints

Research Knowledge
Thursday 5th January 2017


Fiona Silver has summarised the ICG's collective wisdom when it comes to establishing and using competitor dashboards.

Hints and Tips - Cyber Security

Hints and tips

Business Knowledge
Wednesday 4th January 2017


The threat of cyber attacks is increasing and data security is becoming a real concern - this free course will help you understand more...

The small business guide to ...

small business guide

Business Knowledge
Thursday 8th December 2016


A series of 'Start Up 101' e-books covering a variety of topics for small businesses' lives easier. Find out what topics have been covered so far...

Life by PowerPoint - A Masterclass

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Webinars
Wednesday 7th December 2016


PowerPoint has been around forever and continuing upgrades have meant that the latest version can do almost anything you can imagine...

Customer Journey Mapping - A Beginners Guide

customer insight resources

Webinars
Friday 21st October 2016


Customer Journey Mapping helps to bridge the gap between Insight and Customer Experience work - but what exactly is it and how do you do it?

Hints and Tips - Running a better meeting

Hints and tips

Research Knowledge
Thursday 13th October 2016


How many times do you come out of a meeting thinking "well that was a waste of time?" Here's how to make meetings more relevant...

Twitter Basics and ICG handles

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Research Guides
Thursday 13th October 2016


Ever felt like a bit of a Luddite when it comes to Twitter? Unsure about what a hashtag is and when/ how to use it? Here we go back to Twitter basics ...

The Trends Transforming Our Future

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Talks and Meetings
Wednesday 5th October 2016


Listen to Cate Trotter, Insider Trends, talk about the trends that will transform our future both professionally and personally.

Wendy Gordon in conversation with Judy Taylor

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Podcasts
Wednesday 5th October 2016


Wendy Gordon and Judy Taylor talk about Wendys new book, MINDFRAMES: 6 enduring principles from 50 years of market research.

Finding Insight in the Noise

INSIGHT NOISE

Webinars
Tuesday 27th September 2016


As an emerging market research method, social media intelligence has many unique challenges and nuances for researchers to navigate...

Make a positive difference to you and your business

ac

Webinars
Wednesday 14th September 2016


Would you like to overcome your resistances - to making a plan, sticking to a plan, keeping your focus, doing the 'boring' stuff.

New Insurance Act 2016

work opps

Business Knowledge
Monday 5th September 2016


This addresses the power imbalance between insurers and policy holders and gives commercial policyholders more protection.

HMRC tax and NI guides for small businesses

HMRC

Business Knowledge
Monday 5th September 2016


HMRC have a whole host of useful guides for new and established small businesses. Click here to find out more about these resources...

ICG Accounts 2016 and Minutes from the AGM

Meeting

Official ICG Materials [Members only]
Thursday 1st September 2016


2016 draft accounts of the Independent Consultants Group Limited for AGM, together with minutes from the AGM

My Big Fat Virtual Indian Marriage Market

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Webinars
Wednesday 3rd August 2016


The arranged marriage market in India has always been vast - but how has the digital age impacted how the arrangements are made?

Working with Children

Hints and tips

Business Knowledge
Tuesday 2nd August 2016


Practical hints and tips if you are thinking about working with children

ICG Webinar - LinkedIn

ICG Digital Academy

Webinars
Monday 11th July 2016


Eater of time or genuine business tool? Find out here.

An overview of Russian regions and cities

Map

Research Knowledge
Wednesday 6th July 2016


An essential regional and city 'crib sheet' for anyone thinking about researching Russia

20 Habits of Truly Brilliant Presenters

20 habits

Research Knowledge
Sunday 3rd July 2016


Learning how to deliver an effective presentation is one of the fundamental business skills that we need - but are you doing all you should?

Stop Wasting Money on Your Marketing!

ICG Digital Academy 1

Webinars
Thursday 16th June 2016


Plan your marketing by identifying the best techniques and saving you money, while still bringing in the clients you need.

New General Data Protection Regulation (Updated)

data security

Business Knowledge
Wednesday 15th June 2016


The Market Research industry needs to be ready for te new data protection regime.

Automatic Enrolment and how it affects small businesses

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Business Knowledge
Friday 3rd June 2016


The law on workplace pensions has changed - to find out how it may affect your business, and access some useful resources read more

Why small businesses should blog

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Research Guides
Wednesday 25th May 2016


Do you think blogging is a waste of time or not for you? Then read on...

Building Rapport as a Moderator

judy

Research Knowledge
Thursday 5th May 2016


Judy Bartkowiak discusses how NLP can help our moderating technique.

Consumer Immersion - how to involve the client in research

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Research Knowledge
Wednesday 20th April 2016


David Spenser summarised hints, tips and guidance about consumer immersion research.

CSI: Behavioural Economics

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Webinars
Monday 4th April 2016


In Behavioural Economics, evidence is the key to gaining a better understanding of economic and consumer behaviour.

Using NLP in Qualitative Research

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Webinars
Monday 28th March 2016


NLP is a term most people are aware of - but what has it got to do with Qualitative Research?

How do you show clients how much you love them?

chantel

Business Knowledge
Thursday 25th February 2016


Want to know how to promote your services? Then read Chantal Cornelius' nine stage marketing planning process aimed at small businesses.

HMRC Guide to Business Expenses for the Self Employed

HMRC

Business Knowledge
Friday 5th February 2016


HMRC has just launched a new online guide for self employed businesses outlining what expenses and allowances can be claimed.

Staying secure - New ICO/ EU rules and resources

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Research Knowledge
Thursday 4th February 2016


The ICO has launched a data protection self assessment tool as well as a new practical guide to keeping your SME business safe and secure.

Your First Online Community! See the Webinar here

Dan

Webinars
Monday 1st February 2016


Online communities offer the opportunity to engage with consumers in new and exciting ways...

What is Behavioural Economics? Some resources...

Expert

Research Knowledge
Sunday 31st January 2016


A summary of BE together with some suggested 'further reading' to find out more.

How to make your charts 'pop' - Data visualisation

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Research Knowledge
Saturday 30th January 2016


Data visualisation and how best to do it - a summary of thoughts and possible software solutions.

New EU Data Protection Regulations

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Research Knowledge
Thursday 14th January 2016


The EU Parliament has agreed the wording for the new Data Protection Regulations and Directive (GDPR) - but what does it mean?

An Introduction to Neuroscience

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Webinars
Tuesday 5th January 2016


Neuroscience techniques are being used by many of the largest companies to try and gain a deeper understanding of consumer decision making.

Copyright or not? The rules for using images safely

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Research Knowledge
Monday 30th November 2015


Following an E-group query, we've put together a how to guide to help members select and use images on websites etc. without risk of litigation.

Statistical Significance - An easy peasy calculation

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Research Knowledge
Monday 2nd November 2015


Martin Hollis has shared his spreadsheet that allows you to calculate whether or not two percentages are statistically different...

Data Protection Act - how to register

MRS logo

Webinars
Monday 21st September 2015


What you need to know about the DPA, what types of data are covered, whether you should register and how to register.

Agency and Clientside Life in Perspective

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Talks and Meetings
Wednesday 16th September 2015


Karen Malivoire, Strategic Insight Manager, HSBC, gives us her perspective on life as an agency and clientside researcher...

Harbingers of Failure

Knowledge

Publications Papers
Tuesday 8th September 2015


The theory of using early adopters as a barometer of success - the antithesis is the 'harbinger customer' - those that love the products that flop.

Dealing with late payments

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Business Knowledge
Tuesday 8th September 2015


Here is a list of useful resources available to you should you find yourself chasing a late payer.

Microsoft Excel - For Indies!

frog

Webinars
Thursday 23rd July 2015


Rachel Crew from FROG Training returned to deliver a webinar on Microsoft Excel and in particular version 2013.

How NOT to get Lost In Translation

Languate

Webinars
4th June 2015


What is the recipe for successful multi-lingual research? If you are doing international research this Webinar is for you.

Effectively Communicating Insight with Danny Wain

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Talks and Meetings
Wednesday 20th May 2015


Danny Wain’s highly engaging session on Communicating Insight - read a review, and watch the video here

The Creative Workshop - A Practical Guide

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Webinars
Thursday 9th April 2015


Caroline Pakel gave us a taste of how a workshop can be run smoothly, playfully and productively.

MRS Conference 2015 Report Day 1

MRS logo

Research Knowledge
Monday 30th March 2015


The ICG's correspondent Ed Newton gives a full report of the proceedings of Day 1 of Impact 2015.

MRS Conference 2015 Report Day 2

MRS logo

Research Knowledge
Monday 30th March 2015


ICG member Midge Clayton gives his very own viewpoint on what Day 2 of the MRS Conference had to offer. Feel free to comment!

Online Qual and how it fits in - Ken Parker

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Talks and Meetings
Tuesday 10th March 2015


Ken Parker,Chair of the AQR gave an illuminating 40 minute talk to summarise the strengths of online vs. offline qual methods.

ICG Question Time - 5th triumphant year!

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Talks and Meetings
Thursday 13th November 2014


The ICG's annual topical exchange of trends in research and business, along the lines of the BBC weekly programme...

Let's get social

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Webinars
Thursday 6th November 2014


Tom Woodnutt of Feeling Mutual explores the use of online communities for market research.

Online Reporting Tools - Tracey Hill, Friday Reporting

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Webinars
Thursday 4th September 2014


Online reporting tools - get up to speed with the broad range of software and services available today.

Online Reporting Tools - Fredrik Osterberg, Dapresy

Webinar

Webinars
Thursday 4th September 2014


Online Reporting Tools - Pete Ansell, Kicktag

Webinar

Webinars
Thursday 4th September 2014


Getting the Most Out of Your ICG Membership II

News

Webinars
Thursday 19th June 2014


Handy guides to member benefits, the eGroup, news and how to get the most out of the website.

An audience with Dr Liz Nelson, OBE

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Talks and Meetings
Thursday 15th May 2014


Highlights of the evening with market research guru Dr Liz Nelson, OBE

An expert guide to presenting with impact

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Webinars
Thursday 1st May 2014


How can you make sure that your audience really engages with what you have to say and – most importantly – is moved to act upon it?

Competitive Intelligence

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Webinars
Thursday 20th March 2014


Clients are moving beyond primary Market Research for decision-making in favour of using the wide range of sources and analytical tools that comprise Competitive Intelligence.

Jane Frost on the new MRS CPD programme

MRS logo

Talks and Meetings
Tuesday 11th March 2014


Jane Frost, CEO of the MRS, introduces the new membership structure and CPD programme to ICG members

Question Time November 2013

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Talks and Meetings
Thursday 14th November 2013


Video highlights from the annual ICG Question Time held in London. ICG members pose panellists topical and sometimes challenging questions and lively discussions ensue.

Advanced Analytics

hats

Webinars
Thursday 31st October 2013


This webinar explores the valuable tools that quant researchers can employ and build in to proposals to make their research really stand out.

Putting the Spice into Qualitative Research

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Publications Papers
Friday 25th October 2013


Papers from the recent AIMRI-ICG London conference provide a wealth of different insights into qualitative research issues around the world.

Using Video in Research

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Webinars
Thursday 3rd October 2013


Lynn McKay Mathew takes us through the the process of using video in research.

Using Video in Research Part 2

Webinars
Thursday 3rd October 2013


Gaming in Research

DIGITAL academy

Webinars
Tuesday 3rd September 2013


Presentations and recordings of this engaging webinar to revisit at your leisure, featuring Betty Adamou, Jon Puleston and Arthur Fletcher...

Gaming in Research - John Puleston

Webinars
Tuesday 3rd September 2013


Effective webinar presentation

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Webinars
Thursday 29th August 2013


This white paper, distributed by Citrix/Go To Meeting and written by Gihan Perera, presents the 7 big errors to avoid when presenting online

Business Insurance

Gill

Business Knowledge
Tuesday 27th August 2013


One of a series of advice articles from experienced ICG member Gill Wales

Business trading styles

Gill

Business Knowledge
Tuesday 27th August 2013


One of a series of articles from experienced ICG member Gill Wales.

Dealing with late payments

Gill

Business Knowledge
Tuesday 27th August 2013


One of a series of articles from experienced ICG member Gill Wales

How to keep business records

Gill

Business Knowledge
Tuesday 27th August 2013


One of a series of articles from experienced ICG member Gill Wales.

Copyright

Gill

Business Knowledge
Tuesday 27th August 2013


One of a series of articles from experienced ICG member Gill Wales.

Newly updated in August 2013

A guide to working from home

Gill

Business Knowledge
Tuesday 27th August 2013


Setting up in business by yourself for the first time can feel daunting - here is a useful check list.

Terms & Conditions of Business

Gill

Business Knowledge
Tuesday 27th August 2013


It is essential to add your terms of business to any costing or proposal. This article by ICG member Gill Wales includes a useful check-list of items to include.

Commissioning research

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Research Knowledge
Tuesday 27th August 2013


Help and advice on what to put in a brief, how to judge a good proposal and how to decide between them.

The Virtual Presenters Handbook

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Webinars
Sunday 23rd June 2013


Prepared by Roger Courville for Citrix/Go To Meeting (providers of the Webinar solution used by the ICG) - this is a helpful guide for anyone involved in presenting Webinars

New Business Development

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Webinars
Thursday 20th June 2013


Mike Roe presents a "taster" webinar on developing effective techniques for new business development.

The Customer Experience

People

Talks and Meetings
Thursday 16th May 2013


Five ICG members recently presented their views on 'The Customer Experience' to Aura - some great practical and provocative thinking.

Segmentation - Unwrapping the chocolate orange

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Webinars
Thursday 16th May 2013


Do you get involved with segmentation - commissioning them, conducting them and working with the results?

Time of the Signs

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Webinars
Thursday 11th April 2013


ICG member Chris Arning of Creative Semiotics and Asif Noorani of Epiphany Productions explain more about semiotics and how it works.

How to research and understand alternative culture

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Talks and Meetings
Thursday 14th March 2013


Conducting work across geographical and cultural boundaries? Here are some practical do’s and don’ts when conducting fieldwork abroad.

Organisational health in a climate of uncertainty

Sheila Keegan

Webinars
Thursday 7th March 2013


Explores the human and business costs of viewing staff primarily as a resource and touch on ways of re-thinking organisations.

The ICG Expert Video

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Research Guides
Thursday 31st January 2013


If you are considering doing some of your own market research, Chris Brookes shares her six top tips for designing an effective research project.

Burns Night Debate 2013

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Talks and Meetings
Thursday 24th January 2013


'This house believes that research does actively promote and encourage creativity and innovation’.

2012 Question Time Videos

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Talks and Meetings
Thursday 15th November 2012


Highlights from the 2012 Question Time.

Prezi- Is it time to ditch Powerpoint

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Webinars
Tuesday 30th October 2012


The ICG shows you how Prezi works, what market researchers have been doing with it and how clients react to the new format.

MRS Company Partner Service - special deal

MRS logo

Business Knowledge
Sunday 7th October 2012


The MRS offers a special version of its Company Partner Service for independents and those with up to 3 employees....

Making Social Media Work for Your Business

Connect

Webinars
Tuesday 25th September 2012


Get the best out of Social Media with this helpful webinar.

Getting the most out of your ICG membership

ICG logo

Webinars
Thursday 24th May 2012


Revisit the webinar which provides lots of useful hints and tips

Commissioning qualitative research

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Research Guides
Wednesday 16th May 2012


This Guide looks at the common problems that arise in commissioning qualitative research and offers solid advice on how to avoid them.

The Research Horizon in 2012 & how consultants fit in

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Talks and Meetings
Wednesday 25th April 2012


Jane Frost CBE, new CEO of the Market Research Society presents her considerations on the future of the Society and gives ICG members the opportunity to provide their views.

Doing Business Abroad: The Opportunities

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Talks and Meetings
Thursday 8th March 2012


A discussion on the issues around international research projects Dermot Shean, UK Trade and Investment, and Caroline Noon, Vivid.

Twitter Basics

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Webinars
Saturday 11th February 2012


Recordings of the presentations from the Twitter Basics Webinar chaired by Arthur Fletcher and presented by Paul Hutchings and Alison Starr.

Twitter Basics - Alison Starr

Webinars
Saturday 11th February 2012


Twitter Basics Feedback

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Webinars
Friday 10th February 2012


Arthur Fletcher presents the findings from the Twitter Basics webinar feedback survey

Answers without Questions

Arthur Fletcher

Webinars
Monday 5th December 2011


Arthur Fletcher chairs an ICG webinar on the hot topic of social media research with five guest speakers...

Ivo Langbroek

Webinars
Monday 5th December 2011


Steve Hallam

Webinars
Monday 5th December 2011


Jaap den Dulk presents a glimpse into the future of Social Media

Webinars
Monday 5th December 2011


Explaining the flat rate VAT scheme

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Business Knowledge
Wednesday 26th October 2011


Nick Dillow, who advertises on the ICG website has produced a guide to the advantages and pitfalls of Flat rate VAT registration…

2011 AGM of your ICG

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Talks and Meetings
Tuesday 20th September


A review of the main happenings of the last 12 months, and plans for the ICG year ahead.

What buyers want from research suppliers

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Talks and Meetings
Tuesday 20th September 2011


A really useful talk about about buyer needs from research suppliers, based on interviews with senior procurement managers. Meeting presentation charts available here…

Ben Lovejoy's Presentation on Heuristics

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Publications Papers
Monday 19th September 2011


Following a discussion on the egroup in August, Ben Lovejoy put together a quick introduction to Heuristics which you can find here. Many thanks Ben!

DIY Research Guide

Gill

Research Guides
Tuesday 1st February 2011


Prepared by ICG members Chris Brookes and Gill Wales, this easy to use guide will help everyone improve their DIY online survey skills

How to set up as an Independent Consultant

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Business Knowledge
Tuesday 10th March 2009


ICG members Janet Kiddle and Paul Hutchings were invited to talk to MRS members in March 2009 about how to set up as an independent consultant...

AGM 2008

announcements -503023302

Talks and Meetings
Monday 29th September 2008


AGM 2008 and plans for the year ahead.