Ben Lovejoy’s Presentation on Heuristics

19 Sep 2011 | Research & Business Knowledge


Ben says “A heuristic analysis is the process of evaluating a website in the light of the experience of scores of website evaluation studies. Effectively, it is answering the question ‘In my experience of usability studies, what are the things I would expect research participants to do and say when using this website?’.”

A pptx of Ben’s ‘ultra-brief intro’ can be downloaded using the link on the right.