We offer a range of research and evaluation services and employ methods such as surveys, interviews, focus groups, observational studies, social media analysis, mobile ethnography, and the analysis of existing data (such as data from surveys already administered, transcripts of interviews already undertaken, etc.).
We also offer consultancy services such as advice on questionnaire design, research and evaluation strategies and recruiting for research projects. The analysis of free text data (such as comments from open-ended survey questions) is also a service we offer and we do this analysis manually (i.e. by our researchers reading and coding each comment) rather than using software as we find this provides a more accurate reflection of the topics mentioned and the sentiment with which they are discussed.
As experienced evaluators we also offer process and impact evaluations for clients who are introducing or have introduced new programmes or initiatives, we can evaluate both the implementation and impact of such initiatives. We are also highly experienced at undertaking evaluations based on the theory of change approach.