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Knowledge and Thinking


Why VoC research works!

Research Knowledge | Wednesday 7th March 2018

…shared, customer-centric motivation in your teams?  Jane Morgan tells us how. Group IQ is the ability of teams to…


Conducting Qualitative Usability Testing

Research Knowledge | Monday 6th November 2017

Jane Morgan gives us some practical hints and tips about qualitative usability testing. Finding things that are not good, but…