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Managing Director, Robust insight


Robust Insight is a quantitative market research consultancy specialising in the design, analysis and reporting of surveys.


I offer a range of professional freelance services to a number of national and international clients including:-

  • Questionnaire design and scripting
  • Online surveys, CATI surveys, mobile surveys
  • Quantitative analysis – in a variety of packages including SPSS and MarketSight
  • Customer experience management
  • Brand tracking and evaluation
  • Employee engagement
  • Text analytics
  • Qualitative research and analysis
  • Focus group facilitation
  • Project management
  • Presentations and infographics
  • Report writing
  • Competitor and economic research


With 17 years client and agency side experience in quantitative market research, I have worked with a variety of clients across the globe in the private, public and academic sectors. This work has spanned both B2C and B2B research projects with a focus on customer experience, brand tracking, NPD and employee engagement.

I am always open to new opportunities working with clients directly or with agencies who need ad hoc support. This includes, but is not limited to, questionnaire design, fieldwork management, analytics and reporting.