Overview

JEM 9 - Helping you understand B2B technology customers and markets

Services

On the basis of a partnership built on trust, Jane Morgan at JEM 9 Consultancy works with you over several months to improve your organization’s ability to better understand customers and markets.  Projects range from qualitative voice of the customer, to customer journey mapping, to developing organisational understanding of different client groups / stakeholders, and target market needs.

At JEM 9 Jane’s clients are all business-to business, or B2B if you prefer, primarily in the technology sector. Clients are from across the tech stack – from industrial component design, to middle-ware integrators, to delivering on-premise and SaaS software, to IT services.  Most projects support teams to further their understanding of customers.

Get professional advice and practical assistance with market research, product development and strategy development grounded in design and systems thinking from Jane’s 30+ years experience.  Jane has led and project management market research projects in Ireland, USA, across Europe, and in the UK.

About

Jane Morgan is resourceful, passionate and organized: a business professional with 30+ years industrial technology experience and deep skills in; market research, product development and strategy development with formal qualifications in systems thinking, social change, business, and psychology. Jane is alumni of the Center for Creative Leadership Brussels and North Carolina USA, and of Centre for Quality Management, Boston.

Jane learnt her trade at a NASDAQ technology market leader working internationally with roles in product strategy and development, marketing, sales, customer service and finance.  She has extensive international experience having lived and worked in United States, Germany and Ireland, and led global teams from Boston to Billund, Paris to Providence, and Berlin to Bengaluru.