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Research Consultant, Vantage Research

Overview

Research Consultant with more than 10 years' experience, focused on user research consultancy, UX/UI, Service design and CX

Services

- "We found it extremely insightful and the methodology was a great way to approach our launch"
Operations Director, Onfido (Digital Tech Leader)

#UX #UI #CX #Quantitative

About

I believe that research has limited value until it's acted upon, and still get excited at just how much impact deep insights can have, when used well.  Seeing a client Director grasp why customers didn't 'get' the company's current Communications (after he was included in an interactive Customer Closeness program), was inspirational. I relish the opportunity to constructively speak truth to power, and help organisations deal with the ever-increasing speed of change, whilst meeting and exceeding their users' expectations.

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