The ICG’s Late Payment Register
To follow is a list of companies that ICG members have had payment problems with in the past. It is to be used as a warning to others, rather than as a tool for defamation. The details on this register must not be shared outside of the ICG.
Mission Translate – April 2024: two complaints on egroup about late payment.
Redline Strategic Thinking (also trading as Frontera Group) – August 2025: I had to get debt collectors on them and wrote off several thousand pounds owed in the end
Ronin – August 2025: 2 months late past a 60 day term and still messing us about
Ronin – January 2026: Not the first time that I got RFQ from Ronin, and I actually never worked for them. As I was not available to do the job, I forwarded the email and the RFQ details to my Italian colleagues
One of them applied and did a small part of the job (in May 2025). Fortunately small, so the impact on her finances was bearable. What’s unacceptable and unbearable however is the fact of having been ghosted for 9 months….no answers, or vague answers from the admin department, or this person no longer works here, or no answer from the International coordination etc. My colleague finally got paid this month
Mission Connect – August 2025: Finally did pay but over 4 months late and only after a lot of nagging and chasing
IQVIA – August 2025: now paying at 90 days and stating they will deduct 2.5% off all invoices they pay
LP/AD (Canadian agency) – reported August 2025, happened August 2024: I spent a lot of time on desk research for them. They agreed to pay me $3,000 Canadian but despite promises, they never paid up, and now just blank me when I email them.
Sentient Decision Science (USA) – August 2025: 10 months late on a $5k invoice
SAGO, UK https://sago.com/en/locations/london/ – their stated payment terms are 60 days. I’ve several invoices this year not paid within the period – and after constant chasing have had to wait up to 120 days for payment. When you chase payment, their responses are vague and non-committal. Last year I had to escalate my issue to the CFO for Europe who replied with an equally vague response before I was eventually paid (after 120 days).
SPARK EMOTIONS LTD – November 2025: Not only they are not paying after 95 days, but they also first blamed Unilever for not paying them then stopped communication
ZEST FIELDWORK – January 2026: is always late paying, every time without fail they never pay on time. Currently I have an invoice which is 30 days overdue and they never get back to you when you bring it up with them
SPRIM – January 2025: The client has stopped responding to emails/ phone calls, and the invoices are now over 90 days overdue and counting.