Knowledge

Complexity

18 Jun 2026 | Research & Business Knowledge

This is part of a series of short pieces by ICG member Stefania Gogna that she wrote on LinkedIn. They explore emerging cultural signals and semiotic perspectives on marketing and consumer behaviour.

 

 

 

 

Consumers say they want freedom, but culturally, they increasingly seek reduction.

For years, markets celebrated abundance: that means more options, more customisation, more content, more access.

But across categories, the most desirable experiences are becoming simpler, narrower and more curated.

For example:

Apple reduces complexity through its ecosystem. Fashion is shifting toward uniforms and quiet luxury. Food trends reward short ingredient lists and “clean” labels. Hospitality increasingly sells calm, silence and disconnection.

Even social status is moving from displaying abundance to displaying control.

What once felt liberating now often feels exhausting.

In a culture overwhelmed by possibilities, reduction starts feeling premium.

Maybe people are no longer searching for freedom: They’re searching for relief.

This image shows the experimental board created during a focus group on decision fatigue.

 

More insights from Stefania along these lines can be found on LinkedIn here.

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