Understanding and mapping omnichannel user and shopper journeys

Online

This webinar is generously sponsored by Perspective Research Services  In the new normal, "online" has rapidly evolved to omnichannel. In this presentation, Eugene Murphy, Founder & CEO of Indeemo will share remote qualitative research strategies on how you can use mobile diary studies to understand, map and quantify user experiences and shopper experiences for omnichannel […]

FREE

Using Digital Ethnography and Journey Mapping to research omni-channel customer journeys

Online - GoToWebinar

Eugene Murphy, Founder and CEO of Indeemo will  present the Indeemo platform and demonstrate how Indeemo’s new Journey Mapping capability can lend itself to researchers' digital ethnography and help them better understand omni-channel purchase / customer journeys. More specifically, you will better understand how to effectively research the following; - click and collect - researching […]

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