How to make better decisions

ICG member Toby Collins provides an action plan to minimise biases in our everyday lives in order to make better decisions. Toby writes … A couple of weeks ago I posted a graphic (from the Visual Capitalist) showing 50 of the most common cognitive biases. Some...

Disability Etiquette – Engaging With People With Hidden Disabilities

Evenbreak, a social enterprise job board dedicated to matching disabled people with inclusive employers, discusses a few hidden disabilities and the things we should consider when working/engaging with people who don’t look or seem disabled, but are. This is one of a...

ICG webinar recording: Indeemo – Omni-Channel Shopper Journeys

This webinar was generously sponsored by Perspective Research Services In this webinar, Eugene Murphy, MD of Indeemo, took us through how shopper and consumer journeys have changed since the pandemic and how Indeemo can assist in understanding them. Don’t forget...
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