Julian Bridgewater

Services

• With over 10 years’ experience in senior, research-led roles, and after having debriefed to Board level for Top 5 banks, utilities, and a host of SMEs, I know how to make a positive difference every time. My experience ensures I can translate user insight into actionable and viable recommendations for all my clients
• I use a highly collaborative approach to design the most efficient way of uncovering new insights about users, integrating this with the organisation’s current knowledge base. I can then:
  – Pinpoint specific service challenges/positives /opporunites as well as broader user needs and mindsets
  – Synthesise the results into a wide range of formats so they are immediately actionable by Product and Development teams
  – Continue to champion user needs and concerns throughout all stages of the Design process
  – Coach staff internally to incorporate User Centred Design best practice and undertake their own research activities going forward

– “We found it extremely insightful and the methodology was a great way to approach our launch”
Operations Director, Onfido (Digital Tech Leader)

#UX #UI #CX #Quantitative