The ICG Privacy Policy

Your privacy is important to The ICG so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy

How we use your personal information

The Data Protection Act, or DPA, and GDPR, state that organisations must be open about what information they collect, and how they intend to use it. This ‘Fair Collection Notice’ also called a Privacy Policy explains how we obtain, collect, process and store information about you.

How do we obtain your information & why?

If you have become a member, an advertiser, a buyer of research, or have had any other interaction with The ICG, then as part of this interaction, you will have provided us with your name, company address and contact details. This information means that we are able to supply you with the member/ advertiser /buyer benefits promised.

If you have made contact with us, or us with you, whether that be through networking, via social media or in person we shall add your name, company and contact details to our CRM.

This information helps us to send you our newsletters and ensure that content from our website is presented in the most effective manner for you and your device.  The information also helps us to carry out our legitimate interest obligations, allowing you to participate in interactive features of our service (when you choose to do so) and notify you about changes to our service.  You can change your preferences at any time, and if you ask us to stop communicating with you, we shall action this request immediately.

The information can be viewed by authorised committee members of The ICG Ltd and our web services supplier to improve the service/ website by monitoring use, gather feedback to improve our services (e.g. email alerts) and respond to feedback you send us.

We will remove your data from our databases after two years if you haven't had any involvement with the ICG during this time.

How we store your information.

We store your information in a robust CRM system on secure servers in the European Economic Area. Only authorised members of the team have access to your personal information, and we back it up regularly to prevent against loss or damage.

Your data will also be stored securely on Mailchimp which has robust procedures in place to ensure data confidentiality. Mailchimp comply completely with GDPR regulations.

Who do we share with?

Let us assure you that we will never sell your information, or share it with any third party, save any government agency entitled to this information by law.

Your Rights

The DPA and GDPR gives you a number of specific rights, and the legislation tells us what we can, and cannot do, with your information. You can find out what information we hold about you and ask us not to use any of the information we collect,  if you wish to exercise this right, please send your request to


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We do not store any personal data in the cookies that we use, and store the information anonymously to assist us in the running of the site, and also for monitoring the activity and traffic both to and through our website. To do this we use Google Analytics cookies.

Depending on the browser you use you should be able to control what cookies are placed on your device through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

To opt out of being tracked by Google Analytics across all websites visit

We use WooCommerce to take payment from you whenever you buy a ticket for an ICG event. WooCommerce has its own privacy policy which can be viewed here.