
Excited to announce that tickets are now available for our Christmas Party.
Special thanks to our event sponsors, Massive Wave Research, Norstat and Ovation MR.


Special thanks to our event sponsors, Massive Wave Research, Norstat and Ovation MR.

This Book Group will be run by the book’s author – and ICG member! – Dr Jonathan Newman.
You don’t have to have read the book but we encourage you to do so.
A relaxed 45-minute session designed to spark your thinking and join in discussions.

It shows routes and strategies to explore what it means to be a relational human being in a profoundly interconnected world.
Chapters consider: who we are as we meet and live among others; how bodies and senses inform our understanding of ourselves and each other; how we live together with other species and technologies or objects; and how we form relationships with time, space and transcendent experiences. It also asks readers to explore the ethical dimensions of their research journeys and the value of looking into the discomforts of their own position.
The book serves as a methodological toolkit, an unorthodox introduction to anthropology, stimuli for creatives and a hammer to break you out of your bubble.

Dr. Jonathan Newman is a social anthropologist, researcher, author and podcaster dedicated to uncovering the hidden human layers of our world. As the Director of Deep Research, he has spent years helping companies – including Amazon, TikTok, YouTube, Uber, and Adobe – connect to human lives and needs.
Jonathan’s research is as diverse as it is profound, taking him into the cultural trenches of everything from global coffee and the cannabis industry to the inner workings of education and the international arms trade.
His insights are across academic journals, trade publications and international media, and he is a speaker at global conferences, industry trade shows and festivals.
Whether navigating a corporate culture or a remote community, Jonathan lives by the core philosophy of his latest book: to let go of preconceptions, embrace the unknown with continuous empathetic curiosity and allow deep listening and kindness to lead the way.
“Newman’s brilliant book is a fun, engaging invitation to see the world afresh. With clarity and wit, it shows how an anthropological sensibility – meeting difference with curiosity rather than judgment – is exactly what we need in a time of disconnection and division.”
“This exceptional book fundamentally shifts how we experience the ordinary.
It takes us on a journey of connection with what we thought we knew. This changes everything. Few books so powerfully transform how we perceive the world around us. It is a must read.”
“This book is brilliant: humorous, thought-provoking, sensitive and surprising. It makes you think differently and challenges prejudices you may not even have realised you held. It invites you to imagine how the dragonfly perceives the world, the messages a chair sends out and what it must be like to exist using only a sense of smell. Once read it will never leave you and you will see the world differently”

Culture has got a lot to answer for these days. Culture wars, woke culture, and cancel culture (to name a few!) have made the world feel chaotic. And that change is real – culture is no longer linear, progressive and predictable, and instead has become divergent, oppositional, and unpredictable.
While this is easy to see in politics and society, the same issue applies to organisations and brands. By using an accessible model for understanding culture – The Cultural Trinity – we can find ways to both analyse and change culture in simple, accessible ways.
Oliver Sweet is one of the world’s leading business anthropologists, helping brands like Coke, IKEA, Google and Dyson, as well as foundations and governments, decode why people really do what they do. His book, The Rules That Make US, is a rethink of human behaviour, showing that life, business and society are driven less by psychology and more by culture.





In this Knowledge Share, Diana Hilty Vance will feedback on what she heard at the Qual360 Berlin Conference this year, which focused primarily on AI and Qual.
Specifically, she’ll talk about;

You’ve seen their name on the e-group, you’ve noticed their face at an ICG event, but how do you really get to know them and become known yourself?
You join this quarter’s Buddy Scheme!Now in its 4th year, this is a great opportunity for ICG members to meet and exchange ideas/opinions with another member over a 3 month period.
No huge commitment needed, just a willingness to (probably virtually) meet up with your ‘buddy’ at agreed times and agree to share work issues/concerns/questions with each other.
Suggestions for how to have a successful Buddy experience here