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Dealing with late payments/ client entering administration

02 May 2019

Late/ no payment is a real problem for our members.  However, there are some useful resources out there to help you ‘jog’ your client’s finance departments along and some sensible ‘good practice’ advice to follow: If a payment is...

10 Golden Rules of Global Research

12 Apr 2019

The world is getting smaller and smaller every day, thanks to how easy it’s becoming to connect with people from every corner of the earth. But this brings with it its own challenges – how to develop a global brand strategy that is meaningful at a local...

White Rabbit

01 Apr 2019

When ICG member Kathryn Coles of White Rabbit Research — motto: descensus in cuniculi cavum (Google it!) — named her business, she perhaps should have expected some slightly offbeat enquiries.  Even so, a recent enquiry took her and other ICG members into unexpected...

Data Protection Network GDPR Guidance

01 Apr 2019

In April 2018 the Data Protection Network published a guide to the use of legitimate interest aimed at commerncial, not for profit organisatoins and for indivduals. We have uploaded the guide here, and you can also find out more on their website. Don't forget we...

Hints and Tips: Moderating your first group

28 Mar 2019

For many of us, moderation is something that we now take in our stride, but memories of how we felt the first time we walked into that group room remain strong.  Here are some hints and tips from the ICG’s collective mind, aimed at less experienced...
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