Terms & Conditions of Business

It is essential to add your terms of business to any costing or proposal. This article by ICG member Gill Wales includes a useful check-list of items to include. The original article was published in 2009.  This updated version was loaded August 2013

Commissioning research

Download a short and highly informative guide on how to commission survey research. It has been written by Gill Wales, a senior ICG member with significant client side and supplier experience. It will tell you what to put in a brief, how to judge a good proposal and...

Business Insurance

Gill has updated her article on Business Insurance which she originally prepared in  2008.   You can download.the latest version of the document in pdf format by clicking on the link in the right hand pane on this page. 

Business trading styles

One of a series of articles from experienced ICG member Gill Wales. Originally prepared in 2008, the latest version was issued in 2013.

Dealing with late payments

One of a series of articles from experienced ICG member Gill Wales Originally published in 2008, this new updated version was issued in 2013. Please note that the Dealing With Late Payments 2015 article contains additional material.

How to keep business records

One of a series of articles from experienced ICG member Gill Wales Originally published in 2008, the updated version was published 2013.