Using CRM tools to fuel your business

This webinar is generously sponsored by Perspective Research Services

This is a collaborative, workshop-style event, where we ask participants to join in and share their experiences and thoughts about the Customer Relationship Management tools they’re aware of.

The session will be spreadheaded by ICG member Paul Griffiths, who’ll outline the advantages and value that a CRM can give to businesses like ours, including:

• managing a sales funnel
• keeping in touch/ to-do lists
• communicating with contacts (automating emails etc)
• tracking proposals and pipelines.

We will then invite ICG member Mike Stevens to share his wealth of knowledge about several CRM platforms.

We will then open the discussion up and ask you talk about:

• your experiences of particular platforms
• what is tricky or difficult (ie what are we allowed to do with mailing lists etc)
• what we, as a group, can recommend or have done, to get over barriers etc.

REGISTER FOR THIS INTERACTIVE SESSION HERE