The Cognitive Biases That Doomed The European Super League Plan

ICG’s Simon Riley uses cognitive bias theory to identify the “what just happened?” in the recent hard-to-miss launch and un-launch of the ESL. He writes: “The birth and death of the European Super League plan has many of us scratching our...

Free software for Research & Analytics

ICG member Mike Stevens has devloped a free ebook which has details of around 100 free research tools. Mike has researched, and collated details on, free software tools for market researchers – covering user research, customer experience feedback, AB testing,...

Running online workshops effectively – some practical advice

Jill Elston has summarised the advice she was given by the ICG Hive when exploring how to run effective remote online workshops. A few weeks ago I asked the egroup for ideas/input into running online workshops and promised to share the results. I have been feeling...

Warming up participants in a Zoom discussion

When you start strong everything else flows better… ICG committee member Kath Rhodes of Qual Street has put together a very practical and helpful ‘top tips’ list for setting up a Zoom discussion to be as easy and flowing as possible. “At QS, we’ve...

Curious Strategies For Driving Growth Mindsets – RECORDING

Employee engagement, productivity and company culture have taken a pounding during the pandemic. There are calls to redefine success. It’s uncomfortable challenging ourselves and growing as leaders. In this lunchtime session, Jane Hales from Sapio Research  shared...