Conducting Qualitative Usability Testing

Jane Morgan gives us some practical hints and tips about qualitative usability testing. Finding things that are not good, but good to know; that is the core outcome of usability testing.  Other research methods are superior for uncovering unmet customer...

How To Reform Capitalism

Simon Riley reviews The School of Life's essay 'How to Reform Captialism' and muses on what this means for the future development of businesses and their relationships with different generations of consumers – how can we address our...

ICO GDPR helpline

The Information Commissioners Office has various resources aimed at helping people understand and be ready for the new data protection legislation.  Chief among them is a new helpline, launched on the 1st November… ICO helpline for small and micro...

Expanding your network…

Claire Labrum discusses how to harness your networks more effectively When I first set up my business, Strictly Finanical, I was surprised at where (and who) I got business from.  It wasn't necessarily the people I expected.  Now Tanya Menon, business...

What is insight?

Research Live is pubishing a series of monthly vlogs which asks research professionals a single question – what is an insight?  Watch the latest videos here – definitions include: Findings extrapolated from data which when leveraged generate...

The art of Dialogue

The Fast Company run an innovation festival each year, showcasing new thinking and ideas. This year there was a particulalry interesting talk by design firm 'Ideo's exec, Fred Dust, who says we can solve problems by designing new ways to talk with each...
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