Anger – the misunderstood emotion

Why study anger? The news that there are a lot of angry people in Brexit Britain isn’t going to rock anyone’s world. We only have to turn on our TV’s and social media to see there’s enough anger around for everyone. But, when house51 got...

The Rise of Automation in MR

A few weeks ago I attended an interesting seminar held by the ASC (the Association for Survey Computing). The topic was about the rise of automation in the market research industry. Four speakers who are well known in the industry gave their opinions about why they...

Conducting Qualitative Usability Testing

Jane Morgan gives us some practical hints and tips about qualitative usability testing. Finding things that are not good, but good to know; that is the core outcome of usability testing.  Other research methods are superior for uncovering unmet customer...

How To Reform Capitalism

Simon Riley reviews The School of Life's essay 'How to Reform Captialism' and muses on what this means for the future development of businesses and their relationships with different generations of consumers – how can we address our...

ICO GDPR helpline

The Information Commissioners Office has various resources aimed at helping people understand and be ready for the new data protection legislation.  Chief among them is a new helpline, launched on the 1st November… ICO helpline for small and micro...

Expanding your network…

Claire Labrum discusses how to harness your networks more effectively When I first set up my business, Strictly Finanical, I was surprised at where (and who) I got business from.  It wasn't necessarily the people I expected.  Now Tanya Menon, business...
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