Video Ethnography – Faux Real?

07 Mar 2018

Hal Phillips from Bad Babysitter looks at the role that video ethnography has for research.  Rather than just 'reporting' on respondents' lives, we can now capture life where it happens and show our clients the reality through video – but how...

Sole trader or limited company…

07 Mar 2018

What are the advantages and disadvantages of being a sole trader vs. a limited company?  The way in which you choose to trade has implications for you tax, legal and financial responisibilities.  It may also have implications for how others (including...

Why VoC research works!

07 Mar 2018

How do you establish shared, customer-centric motivation in your teams?  Jane Morgan tells us how. Group IQ is the ability of teams to perform well.  Groups with high emotional intelligence outperform those with high cognitive abilities (Goleman). Harmonious...

Presenting a rating scale

07 Mar 2018

Alison Lyon recently faced a problem which was outside of her comfort zone.  But the power of the egroup came to the rescue… here is a summary of the advice given.  Many thanks to all the generous souls within the ICG community who continue to offer...

Ilex Europe 2018 – Papers and presentations

06 Mar 2018

Presentation decks from the recent IleX Europe 2018 conference are now available, and we have been given permission to publish the link on our website. The agenda included sessions on; change and reinvention artifical and uagemented intelligence insight, innovation...

Example late payment terms

19 Feb 2018

Following an e-group discussion, here are some example late payment terms shared by members… “Invoices are payable within fourteen days of invoice date and, unless otherwise stated in writing, quotations are given exclusive of VAT.  The Company will...