1. AURA launched its Working Well Together Charter at Quirks London on the 8th May 2024.

The Charter is founded on the  belief that the way clients and research agencies work together can make a
real difference to people’s confidence and well-being. AURA members who sign up to the AURA Working Well Together Charter have committed to a set of standards they will live up to when you work with them.

AURA Working Well Together Charter May 2024

This webinar will shed more light on what the Charter is and how this will be impact on independent consultants.

It will be led by AURA representative Ruth Hinton and ICG member Nick Bonney, who was instrumental in its design.

Ruth Hinton

With a career in client-side consumer insight spanning over 20 years at a variety of major retail and hospitality brands, and a background in psychology, Ruth Hinton specialises in understanding the people behind the numbers and collaborating with colleagues to drive improvements for customers.

Ruth is currently Group Head of Customer Experience at Vue International, and also Chair of AURA, the UK’s biggest community exclusively for client-side researchers – providing content, events and peer-to-peer support, to inspire insight and drive impact within organisations.

Register for this session here